Chief Operating Officer (COO)

Boardman Chamber of Commerce
Chief Operating Officer
 
 
Position:         Chief Operating Officer (COO)
Reports to:     Chief Executive Officer (CEO)
Employment Classification:  Full Time Exempt
Salary Range: $45,000 - $65,000, Insurance, 401k Retirement
 
*Email resume and cover letter to Info@boardmanchamber.org

Primary Duties and Responsibilities:
Administration and Finance

• Works with CEO to complete accounting and bookkeeping, assist with all financial and business planning activities, including:
  • Assist with administer all financial plans, projects, and membership policy
  • Assist with business policies and accounting practices
  • Review and analyze financial reports with CEO
  • Support and advise CEO in decision making
  • Assist CEO to enforce and carry out policies and procedures
• Explore collaborations, alliances, and other innovative approaches.
• Complete quarterly TRT Reports, submit to City of Boardman City Manager with assistance from CEO.
• Carries out public relations duties at state, regional, and local events.

• Work with the CEO to manage and oversee the human resource function for BCC, including:
  • Recruitment, hiring and compensation
  • Benefits administration and oversight
  • Professional training and development, including new employee and board orientation

• Information technology – working with contract IT personnel, ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware and software are current.
• Office management: oversee administrative functions to ensure smooth daily operations of BCC.
• Board of directors: working with the CEO, provide staff support and guidance to the BCC board and act as staff liaison to relevant board committees
• Oversee all aspects of non-dues sales including, but not limited to, event sponsorships and advertising achieve desired levels of performance
• Represent the Chamber when CEO is not able to attend an event, meeting, or conference.

• Work with CEO on recruitment and renewal of BCC Members.
• Coordinate dues and non-dues sales and marketing efforts.
• Assist CEO in managing the invoicing related to dues and non-dues operations
• Managing all aspects of member fulfillment so that all members receive the benefits and privileges associated with their investment in the BCC.
• Assist CEO in managing all events in a way that produces maximum revenue and profit.
• Represent the BCC at all events, programs and on committees as needed
• Other duties and responsibilities as assigned by CEO

• Previous management experience required
• Demonstrated experience in financial planning and analysis with previous experience overseeing human resources, IT, and legal matters
• Skills should include organizational development, personnel management, budget and resource development and strategic planning: demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration
• Excellent people skills and ability to partner with a dynamic leadership team
• Personal qualities of integrity, credibility, and commitment to the mission of the BCC
• Flexible and able to multi-task; can work with an ambiguous, fast-moving environment while also driving toward clarity and solutions: demonstrated resourcefulness in setting priorities and guiding investment in people and systems
• Previous sales and/or fundraising experience required
• Excellent verbal and writing skills required

• Strong computer skills and database management skills required
• Ability to provide strong leadership and deliver creative problem-solving measures including, but not limited to, targeted deployment of BCC resources to achieve both financial and membership goals
• Ability to work independently with minimum supervision
• Ability to work effectively with a diverse group of businesspeople and volunteers
• Flexible schedule with ability to attend early morning and evening meetings and events, included occasional weekends.  
• Must own reliable transportation
• Excellent attendance record with minimal absenteeism
• Professional appearance and demeanor
• Must have high school education